split parents advice needed

[kratos]

hi all, my name is pete i have 2 children from my ex partner and live with my current partner who has a young child of 5. the problem i am trying to solve is that my partner is very afraid of her ex and his family even though she has moved well away from the district and the only way they contact her is by mobile so she is in control and any threats can be dealth with by police. i have been with her for 3 years now and no probs or threats however the young child goes to see her dad every 2 weeks and when she comes back she is off with her mum and after we sit her down and talk to her it is because the fathers family are telling the child things like "your mother doesnt love you" and god knows what else, the father has scitzofrenia not sure how you spell it, due to previous years of drug abuse, he is no issue and is very polite to myself when he picks the young child up at a meeting point i arranged between us all, as my partner has come out of her shell she was in when i met her and has found her self again and so happy, but she is so upset by the father and his family saying poiseness things to the child when child is away and we have found out he has taken her to pubs late at night, so being a parent myself and a acting parent for my partners child which i love to bits i feel the need to protect her as if she were my own. the father use to have some arranged thing with social before i knew the mother where he would see the child at some place where a socaial worker sits in on the time they spend so they know its all ok, he does not pay a penny towards the child which does not bother me as money doesnt mean anything as long as she is happy thats all what matters, i am just worried she is getting all this rubbish put in her head and she will end up growing up to be a wreck and so confused. she is a perfect little girl but she is so confused and anti with her mum when she returns back from her dads and the says that family members or her dad have said these bad things. my question is whe would we start with dealing with this situation and what rights does the mother have in this current situation, and i also know they have also been to court before and a judge agreed he has visitation of 4hrs per week until the mother felt happy to increase this. the father has been fine in ways of his behaviour no threatening the mother with a knife or so on like when she use to live near them and was on her own as he has no control anymore as i explained to her once she has moved and changes her mobile and keeps a spare mobile for him she can control if and when she wishes to talk to him and should he be horrible she can simply turn it off or report any threats and there has been no bad calls or threats so it has worked, but now this really does need sorting out as a young childs mind is at risk of becoming damaged

[KojaksGirl]

I kinda had this problem, but different and not so severe. My stepson's mom would tell him untrue things about me. I dealt with it by reminding him how much I loved and cared for him. I explained how his mom didn't like me and that's why she talked bad about me.

If the dad isn't paying child support can he still legally see his daughter if her mom doesn't want him to? If he does start making threats again, make sure keep a record of when and what he did for court. Its a bonus if you get a recording of him too!