ntbuddy seems OK, just seemed like a strange statement for just about ANYONE to make. Say the word "Troll" to anyone between ages of 10-40 and they will more-or-less say it is a mischievous person on the Internet. Not knowing what a troll is is odd, and for a person involved in software is extremely odd.
When it comes to trolling, as long as they aren't trying to stir up trouble or con people (ie $$$ scams, identity theft, etc), I'm not overly concerned about it. Just have to be careful about people doing a bait and switch game. They will troll the Internet for naive\trusting people who by nature want to help others, and next thing good samaritans know their bank account is drained, identity stolen, and thousand dollars in debt on bogus loans.